Support

CONTACT

Contact us

For bug reports, feedback, or questions about features, email us at the address below. We normally reply within a few days.

REPORTING AN ISSUE

What to include

• Your device model and iOS version
• Your Rymio version
• The steps that led to the issue
• Any message shown on screen

Do not send sensitive information such as passwords, card numbers, or subscription details.

QUICK HELP

Frequently asked questions

Notifications do not arrive
Open iPhone Settings and confirm that notifications are allowed for Rymio.

About your saved data
Subscription data is stored on your device. Back it up regularly from Settings in case the device fails or the app is deleted.